Visitor management system
I am accountable for the user research, information architecture, and interaction design.
My Process:
1. Identify user needs and business outcomes
2. Define our audience
3. Prioritize requirements with PMs
4. Determine ideal impact and success metrics
5. Conduct competitive research
6. Explore design options
7. Test and validate prototypes
8. Document decisions
9. Collaborate with Devs
10. Measure results
Case study coming soon…